Everything on our website is returnable unless it has been customized for you. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We currently only ship to customers in the United States. We ship using USPS.
When you place an order, your order will then be sent to the respective designer who will cut and sew your piece and drop ship it to you. From the day you order to the day you receive it in the mail (if you live in the states) is between 2-3 weeks.